Frequently Asked Questions
Worktop Resin use FedEx Express for all international orders.
Tracking information will be available, sent to your email address, upon dispatch of the order from our warehouse.
We regularly download the latest tax rates from the European Commission. All taxes are paid at the time of order, unless the order placed is within the EU and meets certain IOSS criteria. If based in the EU and the net price of the goods exceeds EUR 150, the VAT or customs duties will be levied/imposed at delivery. This will be notified at checkout.
Any products with a hazardous rating have been blocked for sale upon our website for international orders. These items are limited to:
- Spray cans
- Isopropyl Alcohol (IPA)
Firstly, please check that you have entered your delivery address correctly. Secondly, please check that you have no hazardous items within your cart. It may also be that the items in your cart exceed our maximum weight for standard delivery (30kg). If you cannot place your order, please call 01284 630028 or email email@example.com and we will assist.
We can deliver worldwide, but have currently set our website for European delivery only. If you cannot find your country within our shipping calculator or are based in another worldwide location, please call 01284 630028 or email firstname.lastname@example.org and we will provide a shipping quotation.